Privacy Policy

Last updated: 15 July 2026

Central UK Resort Hotel Ltd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website centralukresorthotel.top or interact with our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Central UK Resort Hotel Ltd is the data controller responsible for your personal data.

  • Company name: Central UK Resort Hotel Ltd
  • Registered address: 12 Grand Crescent, Windsor, Berkshire SL4 1NX, United Kingdom
  • Contact: supp@centralukresorthotel.top
  • Telephone: +44 (0)1753 668 800

2. Data We Collect

We may collect the following categories of personal data:

  • Identity data: First name, last name, title
  • Contact data: Email address, telephone number, postal address
  • Booking data: Reservation details, dietary requirements, special requests
  • Technical data: IP address, browser type, operating system, referring URLs, pages visited, time spent on site
  • Usage data: Information about how you use our website and services
  • Marketing data: Your preferences for receiving marketing communications from us

3. How We Collect Your Data

We collect data through:

  • Direct interactions (enquiry forms, telephone, email, in-person at the resort)
  • Automated technologies (cookies, server logs, analytics tools)
  • Third parties (booking platforms, review sites, social media)

4. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and managing reservations and enquiries
  • Providing the services you have requested
  • Communicating with you about your stay or visit
  • Personalising your experience at the resort
  • Sending marketing communications (where you have consented)
  • Improving our website, services, and facilities
  • Complying with legal and regulatory obligations
  • Fraud prevention and security

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: Processing necessary for the performance of a contract with you
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Consent: Where you have provided explicit consent (e.g. marketing emails)
  • Legal obligation: Where we are required to process data by law

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist with website hosting, IT support, and payment processing
  • Professional advisers including lawyers, accountants, and auditors
  • Regulatory bodies, law enforcement, and other government authorities where required by law

All third parties are required to process your data in accordance with applicable data protection legislation.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Booking records are typically retained for 7 years to comply with tax and accounting requirements. Marketing preferences are reviewed annually.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right of access: To request a copy of the data we hold about you
  • Right to rectification: To correct inaccurate or incomplete data
  • Right to erasure: To request deletion of your data in certain circumstances
  • Right to restrict processing: To limit how we use your data
  • Right to data portability: To receive your data in a structured, machine-readable format
  • Right to object: To object to processing based on legitimate interests or for marketing purposes
  • Right to withdraw consent: At any time, where processing is based on consent

To exercise any of these rights, please contact us at supp@centralukresorthotel.top. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies and similar tracking technologies on our website. For full details, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security reviews.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: